Hospital Operating System India
AI-powered hospital operating system India with AI Receptionist, OPD and IPD billing, hospital pharmacy, lab and radiology interfaces, TPA reconciliation, GST, offline counters, and AI Retention Agent on one governed spine.
Desktop license—activate on your machine after verified payment. Not a cloud trial signup.
Hospital Operating System (HOS) is a unified digital platform that runs clinical, administrative, financial, and patient communication workflows on one connected framework. Unlike fragmented hospital software, Hayati AI Nexus connects AI Receptionist, Physical Appointment Dashboard, Patient Queue Display, Doctor Dashboard, Pharmacy ERP, Smart Billing, TPA module, and AI Retention Agent when enabled in your deployment.
Indian hospitals often run separate tools for appointments, billing, pharmacy, and TPA. A hospital operating system shares patient context across reception, queue, doctors, counters, and finance. Hayati AI Nexus is built for India-first operations with offline-first registers and governed sync — not generic accounting relabeled as healthcare software.
The AI Receptionist answers calls in Hindi, English, Telugu, Tamil, Marathi, Gujarati, and other regional tones. It books appointments, sends WhatsApp or SMS confirmations, and records handoffs for staff on the Physical Appointment Dashboard. Complex and emergency cases escalate to humans.
Reception sees AI bookings, walk-ins, and phone slots in one view. Check-in updates flow to the Patient Queue Display so waiting areas show token numbers and doctor names without staff shouting across the hall.
Physicians see today's queue, history, prescriptions, lab context, and allergy flags before the patient enters. Digital prescriptions can route to pharmacy and billing when enabled. Hayati does not claim full EMR depth we do not ship.
OPD tokens, IPD packages, hospital pharmacy with FEFO, laboratory interfaces, radiology reporting hooks, and accounts stay on one operational spine. Updates in one module can reflect in billing and pharmacy when your deployment enables those links.
Cashless workflows need hospital-side alignment before portals. Hayati tracks pre-auth context, settlement status, delayed payments, and TPA-wise aging. MediAssist, Paramount, ICICI Lombard, Star Health, New India Assurance, and CGHS/ECHS workflows are scoped during onboarding.
Ward and retail pharmacy counters use batch-aware dispensing, multi-rate GST, and Schedule H discipline on the same spine as IPD and OPD billing — reducing mismatch between dispensary and finance.
The AI Retention Agent identifies follow-ups and missed visits with governed outbound calls and human escalation. Confirmed visits book into the Physical Appointment Dashboard. Cadence and consent rules are set per facility.
Ward floors and rural feeders lose connectivity. Hayati bills locally first and syncs when the line returns — including capturing reception intent for later sync when AI services are enabled.
Groups manage many facilities with branch-scoped data, inter-branch transfers, and HQ dashboards. Role-based access keeps branch managers in their lane while leadership sees consolidated signals.
Generic ERP rarely connects AI reception, queue displays, doctor workflow, TPA alignment, and pharmacy FEFO on one India-first spine. Hayati is positioned as a hospital OS — compare modules on /product and /compare.
Desktop license tiers are on /pricing. Enterprise hospital rollouts use discovery, sample bill validation, parallel close, and phased branches — timeline depends on your current stack and data quality.